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Frequently asked questions
Your First Step Towards Healing
Taking the first step toward therapy can feel daunting, but it may also be the most rewarding. Whether you’re seeking grief counselling, want to explore trauma therapy, or are simply looking for a compassionate therapist in London, I'm here to support you.
📍 Located conveniently on Poole Quay or Central London, I provide a warm, confidential space where your wellbeing comes first.
1
What issues can therapy help with?
Therapy can support you through a wide range of challenges, including anxiety, depression, stress, grief, trauma, low self-esteem, relationship problems, and life transitions. At Melanie Smith Counselling in London & Poole, I offer personalised support tailored to your needs.
2
Can I do therapy online?
Absolutely. I offer online counselling sessions for clients who prefer the flexibility and comfort of remote support. Whether you’re based in London or elsewhere in Dorset or the UK, you can access therapy from the privacy of your own home.
3
What happens in the first session?
Your first session is an opportunity to explore what’s bringing you to therapy, what you’d like to achieve, and whether we’re the right fit to work together. We’ll discuss your goals, background, and any questions you may have about the process.
4
How many sessions will I need?
The number of sessions varies depending on your goals and needs. Some clients find short-term therapy helpful, while others prefer ongoing support. We can work on a short-term or open-ended basis, depending on what’s right for you.
5
Is therapy confidential?
Yes. Everything you share in therapy is treated with strict confidentiality, in line with professional ethical standards. I'll explain any rare exceptions (such as safety concerns) during your initial session.
6
How much do sessions cost?
Please visit my Fees page for up-to-date information on pricing. I offer competitive rates for therapy in Poole and London, with options for both in-person and online sessions.
7
How do I book a session?
You can book an initial consultation through our website or by contacting us directly via email or phone. We aim to respond promptly and schedule sessions at a time that works for you.
Many individuals hesitate before reaching out to a therapist in London, unsure if their issues are "serious enough." The truth is, you don’t need to be in crisis to benefit from counselling. Therapy offers a safe, confidential space to explore your thoughts, feelings, and behaviours, helping you gain insight and develop healthier coping strategies.
Whether you're dealing with generalised anxiety, relationship challenges, work stress, or low mood, talking to a psychotherapist in London can bring clarity and relief.